D mail

Actual letters I have written and the actual responses I have received. Enjoy!

Name:
Location: Burnaby, British Columbia, Canada

Thursday, August 18, 2005

Coca-Cola Reply

August 18, 1995


Dear Mr. Peters:

Thank you for your letter, it was most enjoyable to read.

The rumours that you heard that there was 100% Columbian cocaine in the Coca-Cola formula are untrue. That substance was eliminated more than 100 years ago, when cocaine became illegal in the United States of America. Therefore, your "drug addiction concerns" for your friend can be put to rest.

In answer to your question on New Coke, you were not the only person to like it, but the total sales demand wasn't high enough, therefore, it had to be discontinued.

Again, thank you very much for your letter. We are never too busy to answer questions or concerns from our loyal customers. I have enclosed two 12 pack coupons so that you and "Lisa" can enjoy some of our great product on us as well as a Coca-Cola cap so that you may end your search.

Hopefully, I have answered all your questions, and I hope you will continue to be one of our loyal consumers "Always".

Sincerely,

T.J. Collins
Vice-President & Division Manager
Western Canada

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