Maglite Reply

Aug 22, 1996

Dear Mr. Peters:

It is a pleasure to receive words of support and praise about our products as we always strive to maintain the highest level of customer satisfaction. This being such an unusual and dangerous situation, we have notified our Alaskan Rep to see if he has heard of any other similar incidents with the red reflector and wild animals.

We are happy to hear that this was possibly a life saving feature to our Mag-Lite flashlight. Your letter will take a place of honor in our testimonial showcase and we are also including it in our next company newsletter.

Unfortunately, at this time, we are out of our Mag caps. An order has been placed and will take 4-6 weeks for them to arrive here. Once they do, I will be happy to send you one. I have enclosed a catalogue, parts list and order form for your future use.

Thank you for your letter and for purchasing Mag-Lite products.

Sincerely,

MAG INSTRUMENT, INC.

Donna L. Piazza
Sales Assistant


** Received MAG cap a month later