BiC Reply
November 10, 1995
Dear Dairn:
We have received your letter telling us how much you enjoy using BIC Pens.
Letters like yours tell us our efforts to provide high quality products are appreciated. Consumers have a large selection of writing instruments available to them with the BIC Trademark which means quality at a reasonable price.
You mentioned your discussion with your sister-in-law, Shally, about why people chew the caps of their pens and why we don't make flavored caps. While we are aware that many of our consumers chew on our pens, we do discourage people from putting pens, pen caps or other items not intended for consumption in their mouths.
We have enclosed a complimentary selection of writing instruments for you and Shally to use. We know you will be pleased with the way they write.
Thank you for taking the time to write to us and for your interest in our products.
Sincerely,
Laura Ceballos
Consumer Affairs
Dear Dairn:
We have received your letter telling us how much you enjoy using BIC Pens.
Letters like yours tell us our efforts to provide high quality products are appreciated. Consumers have a large selection of writing instruments available to them with the BIC Trademark which means quality at a reasonable price.
You mentioned your discussion with your sister-in-law, Shally, about why people chew the caps of their pens and why we don't make flavored caps. While we are aware that many of our consumers chew on our pens, we do discourage people from putting pens, pen caps or other items not intended for consumption in their mouths.
We have enclosed a complimentary selection of writing instruments for you and Shally to use. We know you will be pleased with the way they write.
Thank you for taking the time to write to us and for your interest in our products.
Sincerely,
Laura Ceballos
Consumer Affairs
posted by Dairn | 3:04 PM
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